HR FAQs

What ongoing help/support do I get?

March 24, 2019 0 Comment

HR Pay Solutions provides an easy set up process backed by thorough training and ongoing free support. As well as providing you with the confidence to manage your payroll, our friendly support team will be there to help when a query arises.

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How secure is your system?

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Data sovereignty is paramount to platform security therefore HR Pay Solutions ensures all data is hosted physically in Australia with reputable partners. User access rights are multi layered and easily managed by authorised personnel.

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What HR functions does your system offer?

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Our system provides many HR functions that enable your business to manage its HR tasks including custom fields that can be set up for areas such as training, performance reviews, certificates, licenses, HR reports etc. You can also share global and individual documents that require acknowledgement by employees. There is […]

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Does your system manage casual employees?

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Yes, our system easily manages casual employees as well as those on variable hours.

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Does your software manage leave?

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Our system will automatically process and update balances. A wide range of leave reports are also available for you. Another benefit of our system is employees can view their leave balances, leave calendar and projected leave balance for a future date, via the app or online via the kiosk.

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How do my employees record their time?

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Using any Web-enabled device an employee can enter the time they have worked and other relevant details into a (timesheet) created in their Employee Kiosk. The employee then submits time logs for approval by their manager. We also provide other options ranging from Facial Recognition, iPad Kiosk, Pin Code enabled […]

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How do I pay my staff?

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You can pay your employees direct either manually or via bank ABA file.

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Do you provide Payroll Reporting?

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We provide multiple reports including PAYG, STP, Super, Payroll Tax, Leave balances and much more. This is accessible all from our system.

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What about time and attendance?

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We have state of the art time and attendance features and systems that integrate directly into our system. You may opt for Facial Recognition, Web Kiosk, Photo Capturing, Pin Code, Geo Location, Time Sheet entering via the system.

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I have multiple pay cycles in my company, can you handle this?

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We are very flexible, and our services cater for multiple pay cycles, including weekly, fortnightly, 4 weekly, monthly and bi-monthly

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